Send Email with Azure Communication Services in Python Flask: Step-by-Step Guide

Here's the the workflow for sending an email using Azure Communication Services in a Python Flask application:

Key Components:

  1. User: The individual interacting with the system.
  2. Browser: The interface through which the user accesses the Flask app.
  3. Flask App: The backend application handling the logic.
  4. Azure Communication Services (ACS): The service used for sending emails.

This sequence diagram ensures a clear understanding of the interaction flow, error handling, and successful email delivery process.


To send an email using Azure Communication Services (ACS) in a Python Flask application, follow this step-by-step guide. The process involves setting up ACS, creating a Flask app, and integrating the email sending functionality.

Step 1: Set Up Azure Communication Services

  1. Create an Azure Communication Services Resource:

    • Go to the Azure portal: https://portal.azure.com/
    • Search for Azure Communication Services and create a new resource.
    • Once the resource is created, go to the Keys section, where you'll find your connection string.
  2. Get the email sender's address:

    • You'll need an email address to send from. For this, you can use a domain that is verified in your Azure Communication Services account.

Step 2: Install the Required Libraries

First, ensure you have the necessary packages installed. Open your terminal and install the required libraries:

pip install azure-communication-email flask

Step 3: Create Your Flask Application

Create a simple Flask app. Below is an example of how you can set up the email sending functionality.

from flask import Flask, render_template, request, redirect, url_for
from azure.communication.email import EmailClient
from azure.communication.email import EmailMessage, EmailAddress
from azure.core.exceptions import AzureError
import os

app = Flask(__name__)

# Get your connection string from the Azure portal
connection_string = "YOUR_CONNECTION_STRING"
email_client = EmailClient.from_connection_string(connection_string)

@app.route('/', methods=['GET', 'POST'])
def send_email():
    if request.method == 'POST':
        to_email = request.form['to_email']
        subject = request.form['subject']
        content = request.form['content']

        # Create the email message
        message = EmailMessage(
            sender=EmailAddress(email="sender@example.com"),  # Replace with your verified email
            recipients=[EmailAddress(email=to_email)],
            subject=subject,
            body=content
        )

        try:
            # Send the email
            response = email_client.send(message)
            return f"Email sent successfully! Response: {response}"
        except AzureError as e:
            return f"Error sending email: {e}"

    return render_template('index.html')

if __name__ == '__main__':
    app.run(debug=True)

Step 4: Create the HTML Template

Create an index.html file to allow users to input email details:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Send Email</title>
</head>
<body>
    <h1>Send Email Using Azure Communication Services</h1>
    <form method="POST">
        <label for="to_email">To Email:</label><br>
        <input type="email" id="to_email" name="to_email" required><br><br>

        <label for="subject">Subject:</label><br>
        <input type="text" id="subject" name="subject" required><br><br>

        <label for="content">Content:</label><br>
        <textarea id="content" name="content" rows="4" cols="50" required></textarea><br><br>

        <input type="submit" value="Send Email">
    </form>
</body>
</html>

Step 5: Run Your Flask App

Now you can run the Flask app:

python app.py

Visit http://127.0.0.1:5000/ in your browser to access the form and send an email.

Step 6: Testing and Error Handling

  • Ensure that the email address you're using to send emails is verified in Azure Communication Services.
  • Handle possible errors, such as invalid email addresses or network issues, in your try-except block.

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